Your Knowledge Centre
for EU Contract Law

Principles of lawful personal data processing: purpose limitation, data minimisation, accuracy, storage limitation, and integrity.

The right to erasure ("right to be forgotten") — data subjects may request deletion of their personal data under specific conditions.

Human oversight requirements for high-risk AI systems — operators must ensure meaningful human control over AI decisions.

Transparency obligations for AI systems that interact with natural persons — users must be informed they are engaging with AI.

Establishes EU-wide framework for alternative dispute resolution for consumer disputes, requiring Member States to certify ADR entities.

Updated ADR framework for the digital age — extends scope to digital services, AI-assisted mediation, and cross-border B2B disputes.

Electronic identification and trust services regulation — underpins qualified electronic signatures, legally equivalent to handwritten signatures EU-wide.

Rules on jurisdiction and recognition of judgments in civil and commercial matters across EU Member States.