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Knowledge Centre

EU Regulatory Hub —Mediation, Arbitration & Compliance

Plain-English guides to the regulations that govern cross-border dispute resolution, AI-assisted services, and digital commerce in the European Union — written for the businesses that have to live with them, not the lawyers who drafted them.

Cross-border commerce inside and beyond the EU is governed by a stack of treaties, directives, and regulations that interlock in ways that aren't obvious from any single text. The EU Mediation Directive (2008/52/EC) sets the procedural floor for mediation across all 27 Member States; the New York Convention — with 172 contracting states as of 2026 — provides the global enforcement backbone for arbitral awards; the Singapore Convention on Mediation (2019) does the same for international mediated settlements; and GDPR, the EU AI Act and eIDAS layer compliance requirements on top.

This hub gathers each of those instruments into a single, navigable reference. Every guide ends with a practical note on how Akordans implements the relevant rule — so you can move from regulation to action without leaving the page.

EU & International Regulatory Library

Regulations covering ADR, international treaties, GDPR, the EU AI Act and contract law. Click any card to read the Akordans guide or jump to the official text.

EU Mediation Directive 2008/52/EC

ADR

Foundation of cross-border mediation in the EU — scope, Article 6 enforceability of mediated settlements, and Article 7 confidentiality protections.

New York Convention (1958)

International

Cross-border recognition and enforcement of arbitral awards across 172 contracting states as of 2026 — Articles III, IV, V in plain English.

Singapore Convention on Mediation

International

UN treaty (2019) enabling direct cross-border enforcement of international mediated settlement agreements — the mediation analogue of the New York Convention.

ADR Directive 2013/11/EU

ADR

Establishes EU-wide framework for alternative dispute resolution for consumer disputes, requiring Member States to certify ADR entities.

Directive 2025/2647

ADR

Updated ADR framework for the digital age — extends scope to digital services, AI-assisted mediation, and cross-border B2B disputes.

GDPR Article 5

GDPR

Principles of lawful personal data processing: purpose limitation, data minimisation, accuracy, storage limitation, and integrity.

GDPR Article 17

GDPR

The right to erasure ("right to be forgotten") — data subjects may request deletion of their personal data under specific conditions.

EU AI Act Article 14

AI Act

Human oversight requirements for high-risk AI systems — operators must ensure meaningful human control over AI decisions.

EU AI Act Article 50

AI Act

Transparency obligations for AI systems that interact with natural persons — users must be informed they are engaging with AI.

eIDAS Regulation

Contract

Electronic identification and trust services regulation — underpins qualified electronic signatures, legally equivalent to handwritten signatures EU-wide.

Brussels I Regulation (recast)

Contract

Rules on jurisdiction and recognition of judgments in civil and commercial matters across EU Member States.

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